Bureaucratic messes

I sent off my tax return a month ago, to town A, as tax man asked. Now, a month later, I get a letter from tax man at town B, saying he wants my return! So I've sent him a copy of the return I sent the first tax man, together with a covering letter. Friend who's an expert on tax says that all HMRC post now goes to a central system that allocates it round the country to offices that have capacity. So the fact that I sent something to town A doesn't mean it actually went there - it may well have gone to town Z! It should however have reached them and been recorded so the implication is that they have managed to lose it. Typical!

Daughter's university accommodation wants to be paid on a card, and with direct debit but the account needs two signatures so it doesn't have a card, and the accommodation organisation has mislaid or lost the direct debit we set up in April. They've agreed, reluctantly to accept a cheque. So I've written a cheque, and a covering letter.

Messes come in threes. I've managed those two but I can't manage the pension letters I get from Barclays. I can't make head nor tail of their jargon, their numbers, their variation on dates, annuities, instructions and policies. I wish I'd never bought the bloomin' policy because the effort is just not worth it.

Taxed

The assertion from the HRMC that their on-line filing system is secure taxes my beliefs.

I enthusiastically signed up for this some years ago, but to my horror found that they emailed me with my unencrypted password. That is not a secure action because anyone with access to my email server or their email server will have access to read my email, and the password in there. Consequently I have not used their on line system and will refrain from using it until I know that it is secure. Today's news that VIPs are barred from using it does not reassure me.